Batbaje takes the protection of your personal data seriously. This Privacy Policy explains what data we collect, how we use it, who we share it with, and the steps we take to keep it safe.
Every piece of information you share with us is a trust. batbaje never sells your data.
Register SecurelyWhen you use the batbaje website and mobile platform, you share certain personal information with us. This Privacy Policy explains our responsibilities, commitments, and your rights regarding that information.
This privacy policy applies to all batbaje services, websites, mobile apps, and other digital platforms. By creating an account or using our services, you are deemed to have agreed to this privacy policy.
Batbaje believes data protection is not just a legal obligation – it is a moral responsibility to you. We follow international data protection standards and comply with applicable laws in Bangladesh. Your data is a trust placed in our hands, and we treat it with the utmost care.
📌 Important: If this Privacy Policy changes, we will notify you at your registered email address. For significant changes, you will be prompted to accept the updated policy upon logging into the platform.
Batbaje only collects data that is genuinely necessary to provide our services. We do not collect any personal information beyond what is required. The types of data we collect, organized by category, are outlined below.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identifying Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact information | Email, mobile number, address | Account Management & Communication |
| Financial Information | Mobile banking number, transaction history | Payment processing |
| Usage data | Login time, betting history, preferred games | Service improvement & personalization |
| Device Information | IP address, browser, operating system | Security & Fraud Prevention |
Batbaje collects information from the following sources:
Batbaje uses collected data solely for specific, lawful purposes. No information is used for irrelevant or unauthorized activities. Below is a clear breakdown of how we use your data:
💡 Opt out of marketing communications: If you no longer wish to receive promotional emails or SMS from us, you can opt out at any time from your account settings or by emailing support@batbaje.com.
Batbaje employs industry-standard technical and organizational measures to keep your personal data secure. Our server infrastructure operates in compliance with international security standards and undergoes regular security audits.
Data Retention Period: We retain your data for as long as your account remains active. After closure, certain data may be kept for up to 5 years to meet legal and regulatory requirements. Once that period ends, the data is securely deleted.
Please note – no method of transmission over the internet is 100% secure. batbaje is committed to maintaining the highest level of protection, and in the event of a data breach, we will notify you as quickly as legally required and take all necessary steps.
Batbaje uses cookies and similar technologies on its website and app to improve your experience. Cookies are small text files stored in your browser that help recognize you on future visits.
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform. batbaje requests your cookie consent the first time you visit the platform.
Batbaje never sells your personal data or shares it with third parties for advertising purposes. Data may only be shared in the limited circumstances outlined below:
🔒 Whenever data is shared with third parties, strict non-disclosure agreements (NDAs) are in place and they may only use the data for the specific purpose it was shared for. batbaje regularly audits third-party compliance.
As a batbaje user, you have the following rights regarding your personal data. Send any request to support@batbaje.com — we typically respond within 30 business days.
Please note — due to legal obligations or ongoing investigations, we may not always be able to fulfill every request immediately. In such cases, we will respond with an explanation.
For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team. We take every inquiry seriously and work to resolve it promptly.
📮 To file a complaint: If you believe batbaje has violated your privacy rights, please contact our support team first. If the matter remains unresolved, you have the right to escalate your complaint to the relevant regulatory authority.
Transparency, technology, and human accountability — these are the three pillars our privacy policy is built on
Every data transmission you make is protected with 256-bit TLS encryption – the same level of security used in the banking sector.
Batbaje never sells your personal data to third parties. Our business model does not rely on selling data – your trust is our greatest asset.
What data we hold and how we use it — it's all clearly laid out in this policy. No hidden terms, no small-print traps.
When you request to view, correct, or delete your data, batbaje responds within 30 business days. For urgent matters, an initial response is provided within 24 hours.
Batbaje's systems are regularly audited by independent security experts. Penetration testing and vulnerability scanning are conducted on a routine basis.
You can update your marketing communication preferences, cookie settings, and data-sharing consent at any time from Account Settings. Your data, your choice.
Answers to the most frequently asked questions by our users